General Questions
What is Reach?
A free AI app to improve spending and saving.
How does Reach help me manage my finances?
By analyzing spending and providing personalized advice.
Is Reach really free to use?
Yes, completely free with no hidden costs.
Who developed Reach?
Romain, Ethan, and PhDs from top universities.
What platforms is Reach available on?
Currently on WhatsApp; full app coming in 2025.
How accurate is Reach's AI in predicting my spending?
Approximately 96% forecast accuracy tailored to you.
Getting Started
How do I sign up for Reach?
Sign up via our website or WhatsApp.
What information do I need during sign-up?
Basic info and bank connection through our partners.
How do I connect my bank accounts to Reach?
Securely link accounts during setup.
Is there a minimum balance required?
No minimum balance is needed.
Can I use Reach if I'm not financially savvy?
Yes, it's user-friendly for all levels.
Account Setup and Security
How secure is my information with Reach?
Highly secure with bank-level encryption.
How does Reach use my banking information?
Read-only access to analyze spending.
Does Reach store my banking credentials?
No, we never store your credentials.
Can Reach move or transfer my money?
No, we cannot move your funds.
Does Reach sell or trade my data?
No, we never sell or trade data
Using Reach
How does Reach's AI improve my spending habits?
Analyzes transactions and optimizes expenses.
Can Reach help me set financial goals?
Goal setting feature coming soon.
How does Reach provide recommendations?
Based on your data and spending habits.
Can I customize my financial goals?
Customization available when goals feature launches.
Does Reach support multiple currencies?
Currently USD; more currencies coming.
Privacy and Data Security
How does Reach protect my privacy?
Strict policies and advanced encryption.
Will Reach sell my data to third parties?
No, your data stays private.
How is my data stored and encrypted?
Secure servers with industry-standard encryption.
Can I delete my data from Reach?
Yes, request deletion via support.
What compliance standards does Reach adhere to?
Complies with all global regulations.
Technical Support
What if I encounter a bug or error?
Contact support at support@letsgetreach.com.
How do I update Reach to the latest version?
Updates available in app stores upon release.
Is there a user guide or tutorial?
No, it's super easy to use.
Can I access Reach on multiple devices?
Yes, via WhatsApp on multiple devices.
What internet connection do I need?
Any stable Wi-Fi or mobile data.
Compatibility and Availability
Is Reach available for Android and iOS?
Full app for both coming in 2025.
Can I use Reach on a desktop?
Web version planned for future.
Is Reach available outside the U.S.?
U.S. only now; global expansion in 2025.
When will Reach be in other countries?
International rollout throughout 2025.
Does Reach support my bank?
Supports over 22,000 banks worldwide.
Open Banking and Integrations
What is open banking?
Securely sharing data with authorized apps.
How does Reach integrate with banking platforms?
Through trusted open banking partners.
Is it safe to connect my bank accounts?
Yes, highly secure and encrypted.
Can Reach access my transaction history?
Yes, in read-only mode with permission.
Can I disconnect my bank accounts from Reach?
Yes, send "remove a bank account" on WhatsApp.
Future Plans
When will the full version be released?
First half of 2025.
What new features are coming?
Financial goals, notifications, international support.
Will Reach always be free?
Core features will remain free.
Is there a roadmap for expansion?
Yes, expanding to five continents by 2025.
Will Reach support cryptocurrencies?
Exploring crypto support for future updates.
Contact and Support
How can I contact Reach support?
Email us at support@letsgetreach.com.
Is there a community or forum?
No, but active on X (Twitter).
How can I provide feedback?
Email feedback to support@letsgetreach.com.
Does Reach offer multilingual support?
Currently English; more languages planned.
Where can I find the latest news?
Follow us on X (Twitter) and our newsletter.
Company Information
Who are Romain and Ethan?
Co-founders dedicated to accessible finance.
Who are the PhDs backing Reach?
Colin Slabach, Paul Grigas, Raphael Wetzel.
Where is Reach headquartered?
Based in New York City.
What is the mission of Reach?
To free people from financial stress.
How can I learn more about the team?
Visit the "About Us" section on our website.
Beta Version and WhatsApp
How do I join the beta program?
Sign up on our website.
How does the WhatsApp integration work?
Interact with Reach via WhatsApp messages.
Do I need WhatsApp to use Reach beta?
Yes, WhatsApp is required.
What features are in the beta version?
Financial analysis, spending tips, savings boost.
Can I invite friends to the beta?
Yes, feel free to invite others.
Financial Goal Setting
How does Reach help me set goals?
Goal setting feature coming soon.
Can I track progress towards my goals?
Progress tracking available when goals launch.
Does Reach provide budgeting tools?
Yes, via AI-optimized SmartBudget.
Can Reach help me save for retirement?
Yes, once goals feature is live.
Can I set multiple goals at once?
Will be possible with upcoming feature.
Spending Analysis
How does Reach analyze my spending?
Uses AI to categorize and identify patterns.
Can Reach categorize my expenses?
Yes, automatically categorizes expenses.
Will Reach notify me of unusual spending?
Yes, sends notifications about spending patterns.
Can I set spending limits?
AI manages limits via SmartBudget.
Does Reach offer expense reduction insights?
Focuses on sticking to SmartBudget.
Saving Strategies
How does Reach help me save faster?
Optimizes budget to boost savings.
Does Reach offer automated saving options?
Planned for future releases.
Can Reach recommend investments?
Investment advice coming in updates.
Can I link my savings accounts?
Yes, link multiple accounts.
Does Reach provide interest rate comparisons?
Feature planned for future versions.
Notifications and Alerts
What notifications does Reach send?
Spending patterns and savings progress.
Can I customize notification preferences?
Customization coming soon.
Will Reach alert me about bills due?
Bill alerts feature coming soon.
Does Reach send promotional messages?
No promotional ads sent.
Will Reach notify me about overdraft risks?
Considering for future updates.
Account management
How do I update my personal information?
Contact support for account changes.
How can I change my password?
No password; manage via WhatsApp or bank.
How do I close my Reach account?
Send "Stop" on WhatsApp.
Can I export my data from Reach?
Available in first app release.
How do I add or remove a bank account?
Send "add" or "remove a bank account" on WhatsApp.
Legal and Compliance
Is Reach regulated by authorities?
Yes, complies with global regulations.
What are Reach's terms of service?
Available on our website.
Where is Reach's privacy policy?
Accessible on our website.
How does Reach comply with data laws?
Adheres to all relevant laws.
Does Reach have insurance coverage?
Yes, maintains industry-standard insurance.
Troubleshooting
Can't connect my bank account. What to do?
Check credentials; contact support if needed.
Transactions not syncing. Why?
Depends on bank's refresh rate; contact bank.
Not receiving notifications from Reach.
Ensure WhatsApp notifications are enabled.
App is crashing. How to fix it?
Contact support for assistance.
Goals not updating correctly.
Goals feature not yet available.
Miscellaneous
Can I use Reach for business accounts?
Designed for personal use; business support considered.
Does Reach support joint accounts?
Yes, but insights are individual.
Any limitations on account types?
Supports most accounts; some may not be compatible.
Can I use Reach with multiple bank accounts?
Yes, link multiple accounts for full picture.
How does Reach differ from other apps?
Free AI-driven advice focusing on SmartBudget.
Still got questions ? Email us at support@letsgetreach.com
General Questions
What is Reach?
A free AI app to improve spending and saving.
How does Reach help me manage my finances?
By analyzing spending and providing personalized advice.
Is Reach really free to use?
Yes, completely free with no hidden costs.
Who developed Reach?
Romain, Ethan, and PhDs from top universities.
What platforms is Reach available on?
Currently on WhatsApp; full app coming in 2025.
How accurate is Reach's AI in predicting my spending?
Approximately 96% forecast accuracy tailored to you.
What is Reach?
A free AI app to improve spending and saving.
How does Reach help me manage my finances?
By analyzing spending and providing personalized advice.
Is Reach really free to use?
Yes, completely free with no hidden costs.
Who developed Reach?
Romain, Ethan, and PhDs from top universities.
What platforms is Reach available on?
Currently on WhatsApp; full app coming in 2025.
How accurate is Reach's AI in predicting my spending?
Approximately 96% forecast accuracy tailored to you.
Getting Started
How do I sign up for Reach?
Sign up via our website or WhatsApp.
What information do I need during sign-up?
Basic info and bank connection through our partners.
How do I connect my bank accounts to Reach?
Securely link accounts during setup.
Is there a minimum balance required?
No minimum balance is needed.
Can I use Reach if I'm not financially savvy?
Yes, it's user-friendly for all levels.
How do I sign up for Reach?
Sign up via our website or WhatsApp.
What information do I need during sign-up?
Basic info and bank connection through our partners.
How do I connect my bank accounts to Reach?
Securely link accounts during setup.
Is there a minimum balance required?
No minimum balance is needed.
Can I use Reach if I'm not financially savvy?
Yes, it's user-friendly for all levels.
Account Setup and Security
How secure is my information with Reach?
Highly secure with bank-level encryption.
How does Reach use my banking information?
Read-only access to analyze spending.
Does Reach store my banking credentials?
No, we never store your credentials.
Can Reach move or transfer my money?
No, we cannot move your funds.
Does Reach sell or trade my data?
No, we never sell or trade data
How secure is my information with Reach?
Highly secure with bank-level encryption.
How does Reach use my banking information?
Read-only access to analyze spending.
Does Reach store my banking credentials?
No, we never store your credentials.
Can Reach move or transfer my money?
No, we cannot move your funds.
Does Reach sell or trade my data?
No, we never sell or trade data
Using Reach
How does Reach's AI improve my spending habits?
Analyzes transactions and optimizes expenses.
Can Reach help me set financial goals?
Goal setting feature coming soon.
How does Reach provide recommendations?
Based on your data and spending habits.
Can I customize my financial goals?
Customization available when goals feature launches.
Does Reach support multiple currencies?
Currently USD; more currencies coming.
How does Reach's AI improve my spending habits?
Analyzes transactions and optimizes expenses.
Can Reach help me set financial goals?
Goal setting feature coming soon.
How does Reach provide recommendations?
Based on your data and spending habits.
Can I customize my financial goals?
Customization available when goals feature launches.
Does Reach support multiple currencies?
Currently USD; more currencies coming.
Privacy and Data Security
How does Reach protect my privacy?
Strict policies and advanced encryption.
Will Reach sell my data to third parties?
No, your data stays private.
How is my data stored and encrypted?
Secure servers with industry-standard encryption.
Can I delete my data from Reach?
Yes, request deletion via support.
What compliance standards does Reach adhere to?
Complies with all global regulations.
How does Reach protect my privacy?
Strict policies and advanced encryption.
Will Reach sell my data to third parties?
No, your data stays private.
How is my data stored and encrypted?
Secure servers with industry-standard encryption.
Can I delete my data from Reach?
Yes, request deletion via support.
What compliance standards does Reach adhere to?
Complies with all global regulations.
Technical Support
What if I encounter a bug or error?
Contact support at support@letsgetreach.com.
How do I update Reach to the latest version?
Updates available in app stores upon release.
Is there a user guide or tutorial?
No, it's super easy to use.
Can I access Reach on multiple devices?
Yes, via WhatsApp on multiple devices.
What internet connection do I need?
Any stable Wi-Fi or mobile data.
What if I encounter a bug or error?
Contact support at support@letsgetreach.com.
How do I update Reach to the latest version?
Updates available in app stores upon release.
Is there a user guide or tutorial?
No, it's super easy to use.
Can I access Reach on multiple devices?
Yes, via WhatsApp on multiple devices.
What internet connection do I need?
Any stable Wi-Fi or mobile data.
Compatibility and Availability
Is Reach available for Android and iOS?
Full app for both coming in 2025.
Can I use Reach on a desktop?
Web version planned for future.
Is Reach available outside the U.S.?
U.S. only now; global expansion in 2025.
When will Reach be in other countries?
International rollout throughout 2025.
Does Reach support my bank?
Supports over 22,000 banks worldwide.
Is Reach available for Android and iOS?
Full app for both coming in 2025.
Can I use Reach on a desktop?
Web version planned for future.
Is Reach available outside the U.S.?
U.S. only now; global expansion in 2025.
When will Reach be in other countries?
International rollout throughout 2025.
Does Reach support my bank?
Supports over 22,000 banks worldwide.
Open Banking and Integrations
What is open banking?
Securely sharing data with authorized apps.
How does Reach integrate with banking platforms?
Through trusted open banking partners.
Is it safe to connect my bank accounts?
Yes, highly secure and encrypted.
Can Reach access my transaction history?
Yes, in read-only mode with permission.
Can I disconnect my bank accounts from Reach?
Yes, send "remove a bank account" on WhatsApp.
What is open banking?
Securely sharing data with authorized apps.
How does Reach integrate with banking platforms?
Through trusted open banking partners.
Is it safe to connect my bank accounts?
Yes, highly secure and encrypted.
Can Reach access my transaction history?
Yes, in read-only mode with permission.
Can I disconnect my bank accounts from Reach?
Yes, send "remove a bank account" on WhatsApp.
Future Plans
When will the full version be released?
First half of 2025.
What new features are coming?
Financial goals, notifications, international support.
Will Reach always be free?
Core features will remain free.
Is there a roadmap for expansion?
Yes, expanding to five continents by 2025.
Will Reach support cryptocurrencies?
Exploring crypto support for future updates.
When will the full version be released?
First half of 2025.
What new features are coming?
Financial goals, notifications, international support.
Will Reach always be free?
Core features will remain free.
Is there a roadmap for expansion?
Yes, expanding to five continents by 2025.
Will Reach support cryptocurrencies?
Exploring crypto support for future updates.
Contact and Support
How can I contact Reach support?
Email us at support@letsgetreach.com.
Is there a community or forum?
No, but active on X (Twitter).
How can I provide feedback?
Email feedback to support@letsgetreach.com.
Does Reach offer multilingual support?
Currently English; more languages planned.
Where can I find the latest news?
Follow us on X (Twitter) and our newsletter.
How can I contact Reach support?
Email us at support@letsgetreach.com.
Is there a community or forum?
No, but active on X (Twitter).
How can I provide feedback?
Email feedback to support@letsgetreach.com.
Does Reach offer multilingual support?
Currently English; more languages planned.
Where can I find the latest news?
Follow us on X (Twitter) and our newsletter.
Company Information
Who are Romain and Ethan?
Co-founders dedicated to accessible finance.
Who are the PhDs backing Reach?
Colin Slabach, Paul Grigas, Raphael Wetzel.
Where is Reach headquartered?
Based in New York City.
What is the mission of Reach?
To free people from financial stress.
How can I learn more about the team?
Visit the "About Us" section on our website.
Who are Romain and Ethan?
Co-founders dedicated to accessible finance.
Who are the PhDs backing Reach?
Colin Slabach, Paul Grigas, Raphael Wetzel.
Where is Reach headquartered?
Based in New York City.
What is the mission of Reach?
To free people from financial stress.
How can I learn more about the team?
Visit the "About Us" section on our website.
Beta Version and WhatsApp
How do I join the beta program?
Sign up on our website.
How does the WhatsApp integration work?
Interact with Reach via WhatsApp messages.
Do I need WhatsApp to use Reach beta?
Yes, WhatsApp is required.
What features are in the beta version?
Financial analysis, spending tips, savings boost.
Can I invite friends to the beta?
Yes, feel free to invite others.
How do I join the beta program?
Sign up on our website.
How does the WhatsApp integration work?
Interact with Reach via WhatsApp messages.
Do I need WhatsApp to use Reach beta?
Yes, WhatsApp is required.
What features are in the beta version?
Financial analysis, spending tips, savings boost.
Can I invite friends to the beta?
Yes, feel free to invite others.
Financial Goal Setting
How does Reach help me set goals?
Goal setting feature coming soon.
Can I track progress towards my goals?
Progress tracking available when goals launch.
Does Reach provide budgeting tools?
Yes, via AI-optimized SmartBudget.
Can Reach help me save for retirement?
Yes, once goals feature is live.
Can I set multiple goals at once?
Will be possible with upcoming feature.
How does Reach help me set goals?
Goal setting feature coming soon.
Can I track progress towards my goals?
Progress tracking available when goals launch.
Does Reach provide budgeting tools?
Yes, via AI-optimized SmartBudget.
Can Reach help me save for retirement?
Yes, once goals feature is live.
Can I set multiple goals at once?
Will be possible with upcoming feature.
Spending Analysis
How does Reach analyze my spending?
Uses AI to categorize and identify patterns.
Can Reach categorize my expenses?
Yes, automatically categorizes expenses.
Will Reach notify me of unusual spending?
Yes, sends notifications about spending patterns.
Can I set spending limits?
AI manages limits via SmartBudget.
Does Reach offer expense reduction insights?
Focuses on sticking to SmartBudget.
How does Reach analyze my spending?
Uses AI to categorize and identify patterns.
Can Reach categorize my expenses?
Yes, automatically categorizes expenses.
Will Reach notify me of unusual spending?
Yes, sends notifications about spending patterns.
Can I set spending limits?
AI manages limits via SmartBudget.
Does Reach offer expense reduction insights?
Focuses on sticking to SmartBudget.
Saving Strategies
How does Reach help me save faster?
Optimizes budget to boost savings.
Does Reach offer automated saving options?
Planned for future releases.
Can Reach recommend investments?
Investment advice coming in updates.
Can I link my savings accounts?
Yes, link multiple accounts.
Does Reach provide interest rate comparisons?
Feature planned for future versions.
How does Reach help me save faster?
Optimizes budget to boost savings.
Does Reach offer automated saving options?
Planned for future releases.
Can Reach recommend investments?
Investment advice coming in updates.
Can I link my savings accounts?
Yes, link multiple accounts.
Does Reach provide interest rate comparisons?
Feature planned for future versions.
Notifications and Alerts
What notifications does Reach send?
Spending patterns and savings progress.
Can I customize notification preferences?
Customization coming soon.
Will Reach alert me about bills due?
Bill alerts feature coming soon.
Does Reach send promotional messages?
No promotional ads sent.
Will Reach notify me about overdraft risks?
Considering for future updates.
What notifications does Reach send?
Spending patterns and savings progress.
Can I customize notification preferences?
Customization coming soon.
Will Reach alert me about bills due?
Bill alerts feature coming soon.
Does Reach send promotional messages?
No promotional ads sent.
Will Reach notify me about overdraft risks?
Considering for future updates.
Account management
How do I update my personal information?
Contact support for account changes.
How can I change my password?
No password; manage via WhatsApp or bank.
How do I close my Reach account?
Send "Stop" on WhatsApp.
Can I export my data from Reach?
Available in first app release.
How do I add or remove a bank account?
Send "add" or "remove a bank account" on WhatsApp.
How do I update my personal information?
Contact support for account changes.
How can I change my password?
No password; manage via WhatsApp or bank.
How do I close my Reach account?
Send "Stop" on WhatsApp.
Can I export my data from Reach?
Available in first app release.
How do I add or remove a bank account?
Send "add" or "remove a bank account" on WhatsApp.
Legal and Compliance
Is Reach regulated by authorities?
Yes, complies with global regulations.
What are Reach's terms of service?
Available on our website.
Where is Reach's privacy policy?
Accessible on our website.
How does Reach comply with data laws?
Adheres to all relevant laws.
Does Reach have insurance coverage?
Yes, maintains industry-standard insurance.
Is Reach regulated by authorities?
Yes, complies with global regulations.
What are Reach's terms of service?
Available on our website.
Where is Reach's privacy policy?
Accessible on our website.
How does Reach comply with data laws?
Adheres to all relevant laws.
Does Reach have insurance coverage?
Yes, maintains industry-standard insurance.
Troubleshooting
Can't connect my bank account. What to do?
Check credentials; contact support if needed.
Transactions not syncing. Why?
Depends on bank's refresh rate; contact bank.
Not receiving notifications from Reach.
Ensure WhatsApp notifications are enabled.
App is crashing. How to fix it?
Contact support for assistance.
Goals not updating correctly.
Goals feature not yet available.
Can't connect my bank account. What to do?
Check credentials; contact support if needed.
Transactions not syncing. Why?
Depends on bank's refresh rate; contact bank.
Not receiving notifications from Reach.
Ensure WhatsApp notifications are enabled.
App is crashing. How to fix it?
Contact support for assistance.
Goals not updating correctly.
Goals feature not yet available.
Miscellaneous
Can I use Reach for business accounts?
Designed for personal use; business support considered.
Does Reach support joint accounts?
Yes, but insights are individual.
Any limitations on account types?
Supports most accounts; some may not be compatible.
Can I use Reach with multiple bank accounts?
Yes, link multiple accounts for full picture.
How does Reach differ from other apps?
Free AI-driven advice focusing on SmartBudget.
Can I use Reach for business accounts?
Designed for personal use; business support considered.
Does Reach support joint accounts?
Yes, but insights are individual.
Any limitations on account types?
Supports most accounts; some may not be compatible.
Can I use Reach with multiple bank accounts?
Yes, link multiple accounts for full picture.
How does Reach differ from other apps?
Free AI-driven advice focusing on SmartBudget.
Still got questions ? Email us at support@letsgetreach.com
Still got questions ? Email us at support@letsgetreach.com